¡¡¡¡ The Integrated Telecom Business Operation Management System
¡¡¡¡ Based on NGOSS TNA and SID and developed under J2EE n-tier infrastructure with component based and layer based design, the Integrated Telecom Business Operation Management System provides various event-based business services built on standard protocols.
¡¡¡¡The system fully supports customer oriented business operation, marketing-oriented sales, resourced based system support and maintenance, workflow based flow atomization, and SLA based QoS, and provides telecom operators a powerful solution to improve their productivity effectively, response to market and customer quickly, and enhance their core competneess, It has 12 sub-systems:
¡¡¡¡ Customer management;
¡¡¡¡ Production management;
¡¡¡¡ Marketing management;
¡¡¡¡ Channel management;
¡¡¡¡ Comprehensive customer services;
¡¡¡¡ Service establishment;
¡¡¡¡ Resource management and configuration;
¡¡¡¡ Data retrieving and reporting;
¡¡¡¡ Workflow management;
¡¡¡¡ Interface management and monitoring;
¡¡¡¡ System management and monitoring;
¡¡¡¡ Virtual province center
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